Last Updated: May 22, 2026
Introduction
This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have over your data.
This policy applies to all users of StretchClock.com, the StretchClock Web Reminder, and the StretchClock Desktop Application, regardless of where you are located.
StretchClock is intended for users 18 years of age or older. It is designed for use in professional and workplace settings and is not directed at children. If we become aware that a user under 18 has registered, we will delete that account and any associated personal data.
If you have questions about this policy, please contact us at
What Data We Collect and Why
Log Files and Usage Data
When you use the Service, our servers automatically record certain information about requests made to our servers. This includes your IP address, browser type, internet service provider, referring and exit pages, operating system, date and time of your request, and clickstream data.
We collect this data to analyze traffic trends, administer the Service, understand how users navigate our Service, and gather aggregate demographic information about our user base.
Lawful basis for UK and EU users: We process this data on the basis of our legitimate interests in operating and improving the Service.
Cookies and Local Web Storage
We use cookies on StretchClock.com. A cookie is a small text file stored on your device. The cookies we set directly are strictly necessary or functional: they store your license key, cookie consent preference, and login state. We do not use first-party cookies for analytics or marketing.
The StretchClock Web Reminder and Desktop Application use local storage mechanisms, including localStorage and IndexedDB, to store application settings and state locally on your device. This data is functional and does not include personally identifiable information.
You may reject cookies through your browser settings. If you do, most features of StretchClock.com will still be available to you. Note that disabling cookies or clearing local storage in the Web Reminder or Desktop Application may reset your preferences and locally stored data.
Lawful basis for UK and EU users: We process first-party cookies and local storage on the basis of our legitimate interests and contract performance, as all such storage is strictly necessary or functional. Your consent is sought only for cookies set by third-party video players embedded in the Service, which are outside our control.
Account Registration Data
If you register for a paid StretchClock account, we collect the personal information you provide at the time of registration, which may include your name and email address. We use this information to manage your account, process your subscription, and communicate with you about your Service.
Lawful basis for UK and EU users: We process this data on the basis of our contract with you and, where applicable, our legitimate interests in managing customer relationships.
Local Application Data
The StretchClock Web Reminder and Desktop Application store certain data locally on your device. This may include your stretch schedule, application preferences, usage history, and, for registered users, account information such as your name and email address. Some features of the Desktop Application function while your device is offline; data generated during offline use may be stored locally and synced to our servers when your device reconnects.
Data transmitted to our servers differs by platform and account type. When you use the Web Reminder, stretch requests are processed through standard web server logs, which record your IP address and request data. This information is not stored in our database. For registered paid users of the Web Reminder, your license ID is also transmitted for validation, and your stretch history is transmitted to determine your next scheduled stretch but is not stored on our servers. The Desktop Application may transmit certain data to our servers automatically in the background to support functionality, analytics, and service improvement. For all Desktop Application users, this may include: a randomly generated unique identifier (UUID) that is not linked to your name or email address on our servers; timestamps and categories of break activity such as video stretch, walk away from desk, or eye rest; and application preference settings such as stretch interval, audio reminder preferences, and UI theme. For registered paid users of the Desktop Application, this may additionally include your name, email address, and license ID for account management and, where applicable, group utilization reporting. We use automatically transmitted data to operate and improve the Service, analyze usage patterns, and generate de-identified aggregate reports. We do not associate free user UUID data with any personally identifiable information on our servers.
Lawful basis for UK and EU users: For registered paid users, we process automatically transmitted data on the basis of our contract with you. For all users, analytics and service improvement processing is carried out on the basis of our legitimate interests in understanding how the Service is used and improving it.
Diagnostic Data
The StretchClock Desktop Application may generate log files, usage data, and crash reports on your device. These files remain on your device and are not transmitted to us automatically.
In some cases, you may be asked or may choose to send diagnostic information to StretchClock for troubleshooting purposes. Any such transmission is user-initiated. Diagnostic files may contain technical information about your device and application state, and in some cases may include personal data. We use diagnostic data solely to investigate and resolve technical issues.
Lawful basis for UK and EU users: We process user-submitted diagnostic data on the basis of your consent, given at the time you choose to submit it.
Email Subscriptions
If you subscribe to our mailing list, we collect your email address. We use Mailchimp to manage our email list. You may unsubscribe at any time by clicking the unsubscribe link in any email we send.
Lawful basis for UK and EU users: We process your email address on the basis of your consent.
Third-Party Video Players
StretchClock.com, the StretchClock Web Reminder, and the StretchClock Desktop Application embed video players provided by Vimeo and YouTube. These players may set their own cookies on your device. We do not control those cookies. You can review the privacy practices of Vimeo at vimeo.com/privacy and of YouTube at policies.google.com/privacy.
Information Sharing and Disclosure
Aggregate Information
We may share aggregated, non-personally identifiable usage information about our user base for publicity purposes and to support advertising relationships. This information cannot be used to identify any individual user.
Group Membership Data Sharing
StretchClock offers group memberships that are purchased or managed by a group administrator, such as an employer, institution, or organization. If you are a member of a group account and you consent to our Terms of Use, we may share the following information about you with your group administrator:
- Your name
- Your email address
- Your StretchClock username
- Your usage data, such as activity frequency and engagement with the Service
This sharing is limited to the administrator of the group account to which you belong. Individual accounts are not subject to this sharing.
Lawful basis for UK and EU users: We process and share this data on the basis of our contract with the group administrator and on the basis of your consent, given through acceptance of our Terms of Use.
Personally Identifiable Information
Outside of group membership as described above, we do not share personally identifiable information with third parties except in the following circumstances:
- You have given us express consent
- We are required to do so by law or regulatory authority
- It is necessary to protect the rights or safety of StretchClock or its users
Service Providers
We use a US-based web hosting provider to host the Service and store user data. You may request the identity of our hosting provider by contacting us at
Your Rights
All Users
Regardless of where you are located, you may at any time:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data, subject to any legal retention obligations
- Opt out of marketing emails by using the unsubscribe link in any email we send
To exercise any of these rights, please contact us at
UK and EU Users
If you are located in the United Kingdom or the European Union, you have the following additional rights under applicable data protection law:
- The right to data portability: you may request a copy of your personal data in a structured, machine-readable format
- The right to restrict processing: you may ask us to limit how we use your data in certain circumstances
- The right to object: you may object to processing we carry out on the basis of our legitimate interests
UK users have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.
EU users have the right to lodge a complaint with the data protection authority in their member state.
California Users (CCPA and CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act:
- The right to know what personal information we collect, use, share, or sell
- The right to delete personal information we have collected from you, subject to certain exceptions
- The right to correct inaccurate personal information
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. Because we do not sell or share personal information as those terms are defined under the CCPA, a Do Not Sell or Share opt-out mechanism is not required.
To exercise any California privacy rights, please contact us by email at
Categories of Personal Information We Collect
- Identifiers, such as IP address, randomly generated unique identifiers, and, for registered users, name, email address, and username
- Commercial information, such as subscription status and license data, for registered paid users
- Internet or other electronic network activity information, such as interaction with the Service
Australian Users
If you are located in Australia, your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you believe we have not handled your personal information in accordance with the APPs, you may make a complaint to us at
International Data Transfers
StretchClock operates from the United States. If you are located in the UK, EU, or Australia, your personal data will be transferred to and processed in the United States. Where such transfers occur, they are made under appropriate safeguards, including the Standard Contractual Clauses incorporated in our hosting provider’s Data Processing Agreement.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with our legal obligations. The appropriate retention period depends on the nature of the data and the context in which it was collected.
- Log files and usage data are retained for as long as needed to analyze trends and administer the Service, and are deleted or anonymized when they are no longer needed for those purposes
- Usage data associated with non-registered users is linked to a randomly generated identifier (UUID) that is rotated periodically. When an identifier is rotated, data associated with the previous identifier is deleted or anonymized
- Account data is retained for the duration of your account and for a reasonable period after account closure to satisfy any applicable legal obligations
- Email subscription data is retained until you unsubscribe, after which it is removed from our active list within a reasonable time
Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Links to Other Sites
StretchClock.com contains links to other websites that we do not own or control. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect when posted on this page, and the Last Updated date at the top will be updated accordingly. Your continued use of the Service after changes are posted means you accept those changes. We recommend reviewing this page periodically.
Contact Us
StretchClock.com