Verify your browser's cookie settings
Your break reminder settings and your login status are stored in cookies. If you notice that your settings are lost OR if you have to log in everyday, make sure your browser settings:
- Allow cookies from StretchClock.com
- Do NOT delete cookies when closing the app or rebooting your computer
Select the version you are using:
StretchClock Windows App
Your settings are being saved as cookies in the Edge Web Browser. You can manage these settings in the Stretchclock Windows App.
Allow Cookies:
- Open the StretchClock Windows App
- At the top of the app, look for the cookie icon with an X. Click the icon and make sure that cookies are allowed.
- At the top of the app Click the 3 dots ... then choose Privacy > Manage Privacy Settings.
- Make sure cookies are allowed for StretchClock.com and www.stretchclock.com
Verify that cookies are not deleted on close:
- Open the StretchClock Windows App
- At the top of the app Click the 3 dots ... then choose App Settings
- Under "Privacy" click Manage Tracking Prevention
- Under "Clear Browsing Data" click Choose what to clear every time you close the browser
- Make sure Cookies and other site data is turned OFF
- OR you can add stretchclock.com to the "Don't Clear" section
The Chrome Extension
- Open the Chrome web browser
- At the top of the app Click the 3 dots ... then choose Settings
- In the left column choose Privacy and security
- In the right column choose Cookies and other site data
- Make sure "Block all cookies" is NOT turned on
- Make sure "Clear cookies and site data when you close all windows" is NOT turned on
- From this menu you can also add stretchclock.com to the section "Sites that can always allow cookies"
Firefox
- Open Firefox
- Click the menu icon in the upper right of the toolbar
- Choose Settings
- In the left column choose Privacy and security
- Under "Cookies and site data" make sure that Delete cookies and site data when Firefox is closed is NOT enabled.
If you are using another browser
explore your browser settings and verify your browser:
1) can accept cookies from stretchclock.com
2) does not delete the cookies until they expire
If your browser is set to accept and keep cookies, you will not have to log in for each break.
if you need more assistance contact support and let us know what browser you are using